What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. You will receive an estimated delivery date at checkout based on the shipping option you select. Tracking information will be sent out once your order is shipped.
I am not in love with my order, can it be returned? What if there is an issue?
Due to the nature of our product, Snuggle Suds has a strict NO RETURN policy, but
we do offer FULL refunds if the product is damaged or misplaced by USPS.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent then unfortunately it can’t be canceled nor returned.
How long does shipping take?
Because all orders are shipped via Priority Mail, they should only be in transit for 2-3 days (unless USPS is experiencing delays!)
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to info@snugglesuds.com and we will be happy to assist you in any way we can.